LHLL offers returns in the form of store credit or exchange. returns/exchanges must be initiated and sent back within 10 days of receiving your order. items must be in their original condition. items that have evidence of wear will not be accepted and sent back to the customer.

full priced items purchased with a promo code may be exchanged for another size, used towards another item, or as a store credit within our policy’s return/exchange window.

please contact us at orders@lhllbrand.com if you need to request a reasonable extension (gift, travel, illness etc.)

we will provide a return shipping label free of charge on a first exchange for domestic orders.

we will provide a return shipping label for all other returns and reduce the store credit by the cost. alternatively, the customer can ship the item back using their own preferred method. a tracking number must be provided to ensure a smooth return process. 

international returns must be coordinated by the customer at this time.

the customer can ship the item back using their own preferred method. a tracking number must be provided to ensure a smooth return process.  

to initiate a return, email orders@lhllbrand.com

exceptions:

we pride ourselves on having an amazing curation of vintage items. everything has been hand selected for its unique wear, fit, and natural distressing; this is what makes these pieces so special. it is for this reason that all vintage items are considered to be final sale.  please review the details and measurement prior to placing your order.

all sale category items are final sale, however we can arrange a size exchange subject to availability. the customer can ship the item back using their own preferred method. a tracking number must be provided to ensure a smooth exchange process.

we are unable to make adjustments or apply current discounts to previous orders.  

items purchased with store credit cannot be combined with a discount code.